Senior Business Analyst

REPORTS TO: Managing Director, Business Intelligence

The Jewish Federations of North America (“JFNA”) represents 146 Jewish Federations and over 300 Network communities, which raise and distribute more than $3 billion annually for social welfare, social services and educational needs. The Federation movement, collectively among the top 10 charities on the continent, protects and enhances the well-being of Jews worldwide through the values of tikkun olam (repairing the world), tzedakah (charity and social justice) and Torah (Jewish learning).

JFNA is looking for a Senior Business Analyst with Salesforce administration experience to join a new Business Intelligence team. The Senior Business Analyst will work independently under the direction of the Managing Director to design solutions for: helping JFNA support clients in the Federation network; measuring, tracking, and reporting on JFNA’s progress; and conceptualizing, developing, and supporting benchmarks of Federations. To that end, the Senior Business Analyst will work collaboratively with JFNA and Federation network stakeholders at all levels to collect business requirements, document business processes, and develop recommendations. JFNA has designated Salesforce as the strategic system for tracking and reporting, so the Senior Business Analyst will work in partnership with the Salesforce implementation consultants and serve as a bridge between consultants and staff. The Senior Business Analyst will work to improve JFNA’s data environment and help JFNA build a culture of data by demonstrating and training staff on the benefits of timely, meaningful, and accurate reporting to support data-driven decision making.